Customer Solution Manager (bilingual) - on site (+hiring bonus)

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Empresa

Elaniin

Descripción de la Empresa

With a creative strategy based on data science, analytics, technology, software development, and user-centered design we aim to build the best experiences and high-quality projects for our clients. We are Clutch Leaders of 2022, Forbes Technology Council Official Member, and Best Place to Work!

Departamento

San Salvador

Localidad

San Salvador (presencial)

Salario

Base salary + commission + hiring bonus

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Join our dynamic sales team in the US and be part of a fast-growing startup!
We are seeking a highly motivated a driven Customer Solution Manager to join the passionate sales team in our sister company of the United States.

As a Customer Solution Manager, you'll play a crucial role in expanding our customer base and driving revenue. Your responsibilities will include prospecting, qualifying leads, and closing deals while ensuring customer satisfaction.

Responsabilities:
- Identifying, qualifying, and converting potential customers through effective sales strategies.
- Demonstrating deep knowledge of the company solution and tailoring it to meet customer needs.
-Establishing and maintaining strong relationships with customers and internal teams.
-Providing technical assistance, troubleshooting issues, and ensuring customer satisfaction throughout the sales cycle and beyond.
-Gathering and analyzing customer feedback to inform product development and improvement.

Requirements:
- 3+ years of B2B and CSM experience with enterprise clients
- Strong written & verbal communication
- Bilingual (Spanish/English) is a must
- Excellent written and verbal communications skills
- Strong collaboration and relationship building skills
- A strong balance of sales, business, and technical skills
- Positive attitude, customer orientation, empathy, and high energy
- Ability to take initiative and adapt

Benefits:
- Hiring Bonus
- Health insurance
- Wellbeing bonus
- Year-end compliance bonus

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Excelente

Mínima Experiencia Laboral Requerida

3-4 años
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